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Return & Refund Policy

RETURNS

ITEMS ARE NOT ELIGIBLE FOR REFUND. STORE CREDIT WILL BE ISSUED FOR ALL RETURNS.

BE A CREATIVE CO. does not offer a refund policy. Exchanges are absolutely understandable if item arrives damaged or a size needs to be changed.

EXCHANGE POLICY

To begin the exchange process, please email us at contact@beacreative.co with your order number. From here we will advise you of what your exchange options and instructions. Style must remain unsoiled, unworn, unwashed and with tags still intact, including packaging. For all exchanges within USA, items must be returned within 7 business days from the date of purchase. All international exchange requests must be submitted within 21 days from the original shipping date. When the return for exchange/store credit is approved you will receive a new invoice with order details or a store credit code that does not expire. In the unlikely instance that your piece is faulty, you have 30 days, from the date of purchase, to return your goods. Upon the return we will assess the fault.

 

BE A CREATIVE CO. reserves the right to refuse, repair or replace your style. If your original item is no longer in stock, you will be issued store credit. BE A CREATIVE CO. holds a no warranty policy. All items to be exchanged must be returned in original condition, un-laundered, unworn, unused and with swing tags secure. BE A CREATIVE CO. does not cover any return shipping costs. The return cost shall be incurred at your own expense.